• We may collect the following types of information:

  • Personal Information: Name, phone number, email address
  • Booking Details: Pickup/drop location, travel history, preferences
  • Payment Information: Transaction details (we do not store card details)
  • Device & Usage Data: IP address, browser type, app usage
  • Location Data: Real-time location for ride tracking and service improvement

We use your information to:

• • Process and manage cab bookings
  • Provide customer support
  • Improve our services and user experience
  • Send booking confirmations, updates, and service notifications
  • Ensure safety and prevent fraud

We may share your information with:

• Drivers/Partners: To fulfill your booking
• Service Providers: Payment gateways, technical support
• Legal Authorities: If required by law or government request

We do not sell or rent your personal information to third parties.

• We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. However, no digital system is 100% secure.

Our website/app may use cookies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can disable cookies through your browser settings.

• We may collect location data during active bookings.
• This helps in driver allocation, navigation, and safety.
• Location tracking is used only for service-related purposes.

We retain your information only as long as necessary for:

• • Service delivery
  • Legal and regulatory compliance
  • Dispute resolution

You have the right to:

• • Access your personal data
  • Request correction of incorrect data
  • Request deletion of your data (subject to legal requirements)

• We may send promotional messages or offers.
• You can opt out anytime by contacting us or using unsubscribe options.

• Our website may contain links to third-party websites. We are not responsible for their privacy practices.

• Our services are not intended for individuals under the age of 18 without parental consent.

• Ghumaakar Cabs may update this Privacy Policy from time to time. Changes will be effective upon posting on this page.